Current Patients

Scheduling, requesting refills, billing questions, accessing our patient portal...we have all the answers,

Image by Mary Eineman

Patient Requests

You may schedule an appointment, request a prescription refill or send a non-urgent message:

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  • Leave a voicemail at 503.832.9293

  • Message admin support via our secure patient portal (Luminello)

  • Schedule follow up appointments online via Luminello

 

It may take up to two business days for your concern to be addressed

Accessing our Portal

Click on the image below to go to your Luminello log in. *We do not have access to your password. If you are having difficulty accessing your account, please follow the prompts to reset your username and/or password. 

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Online counselling
Image by Sasun Bughdaryan

Billing

Payments (copay and self pay) are required to be paid on the day of your appointment. Quimson Behavioral Health's policy is that individuals keep a valid credit card on file so that we may process these fees as they occur. 

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Deductible amounts are billed to your portal account upon claim processing by your insurance company. You are requested to pay any copay/self pay/deductible balances within 10 days of any written/verbal notification. Unpaid balances will be charged a $25 late fee with an additional $25 every 30 days the balance is not paid. 

 

If you have specific billing concerns or questions regarding your insurance, please call our office at 503.832.9293. 

Emergency Services

While we do not provide crisis services, we encourage you to reach out for help during a medical or mental health emergency by calling 911 and/or crisis line or go to the nearest emergency room. 

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Washington County Crisis Line: 503.291.9111

Multnomah County Crisis Line: 503.988.4888 or 1.800.716.9769

Veteran Crisis Line: 1.800.273.TALK (8255)

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There are also mental health walk-in clinics in the Portland metro area.

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Portland: 

Cascadia Urgent Care Walk-In Center

4212 SE Division St, Ste 100

Portland, OR 97206

Open 7 days a week, 7am-10:30pm

503.963.2575

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Hillsboro:

Hawthorn Walk-In Center

5240 NE Elam Young Parkway, Suite 100

Hillsboro, OR 

Open 7 days a week, 9am-8:30pm

Image by Jason Leung